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What happens next

• Our team will review your request and contact you using the details you provided.
• If your request involves personal data (for example, your name and contact details), we process it in accordance with applicable Ukrainian law.

Consumer information and rights (Ukraine)

For distance/off-premises consumer contracts, the website provides consumer-critical information before the contract is concluded, in line with: Закон України «Про захист прав споживачів», Закон України від 10.06.2023 № 3153-IX «Про захист прав споживачів».

For asserting and handling consumer claims, consumer information is provided in line with: Закон України від 12.05.1991 № 1023-XII «Про захист прав споживачів» (станом на редакцію до заміни).

If you need to submit or clarify a claim, contact us using the details below.