Privacy Policy
Last updated:
1. What personal data we collect
When you contact us or submit a request for a consultation (including via the website contact form), we may collect:
- Name
- Email address
- Phone number
- Any details you include in your message
- For some requests, information about your project and preferences
If you provide other personal information voluntarily (for example, in a message), it will be processed for the purposes described in this Policy.
2. How we use your personal data
We process personal data to:
- Respond to your inquiries and manage consultation/lead requests
- Communicate with you regarding your request
- Provide requested services or information
- Keep records of requests and communications
- Improve our website and services
- Comply with applicable legal obligations
We do not sell your personal data.
3. Legal basis for processing (Ukraine)
We process personal data in accordance with the Law of Ukraine «Про захист персональних даних» від 01.06.2010 № 2297-VI.
4. Cookies and similar technologies
If we use cookies or other tracking technologies on the website, we provide notice and obtain consent where required by the Law of Ukraine «Про захист персональних даних» від 01.06.2010 № 2297-VI. You can manage cookie settings in your browser.
5. Who we share personal data with
We may share personal data with service providers only to the extent necessary for operating the website and responding to your requests (for example, hosting or communications). Such providers are not authorized to use your data for their own purposes.
We may also disclose personal data if required by law or to protect our rights.
6. How long we keep data
We keep personal data for as long as necessary to fulfill the purposes described in this Policy, including to respond to your request and to comply with legal obligations, and then we delete or anonymize it.
7. Your rights
Under applicable Ukrainian law, you may have the right to access your personal data, request correction, and request deletion or other actions where permitted by law. To exercise your rights, contact us using the details below.
8. Claims and consumer information
If your request relates to distance/off-premises consumer contracting, you can exercise consumer rights and submit claims in accordance with the information and legal framework applicable in Ukraine, including:
Закон України «Про захист прав споживачів», Закон України від 10.06.2023 № 3153-IX «Про захист прав споживачів». In addition, this Policy is provided with consumer-protection requirements in mind, including the rules of Закон України від 12.05.1991 № 1023-XII «Про захист прав споживачів» (станом на редакцію до заміни).
For claim handling, please contact us at the email or phone listed below and describe your request.
9. Contact us
To exercise your rights or ask privacy questions, contact our team:
Business name: pixelcraftstudioscan.com
Legal form: PE
Address: 14 Borys Hrinchenko St, Kyiv, 01001, Ukraine
Email: contact@pixelcraftstudioscan.com
Phone: +380 967 360 7978
EDRPOU (registration code): 02322868
Managing Director: Michael Klein